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Makabata Hotline 1383, public urged
By Nidz Godino
"CWC is consistently seeking out partnerships with non-government organizations and national government agencies to strengthen implementation of Makabata Hotline 1383 because we believe that this mechanism will truly help us protect and uphold rights of children," Department of Social Welfare and Development (DSWD) spokesman Romel Lopez said public should not be silent about child abuse by reporting all forms of child rights violations to Makabata Hotline 1383.
Hotline was developed by Council for Welfare of Children (CWC), attached agency of DSWD, to provide "immediate response, monitoring, and feedback via calls, electronic mail, and different social media platforms about all child rights and concerns," Lopez said.
These include legal queries, psychosocial support, referral services to appropriate agencies involved in safeguarding children's rights and reporting of child abuse and emergency cases, among others.
Lopez reminded public not to use hotline for prank calls or false inquiries "because it may cause grave consequences for those who are in distress."
Data showed since its launch in November 2022, total of 156 reports via text, calls, emails and chat has been received by Makabata Hotline.
Of this, 76.28 percent of reports were closed while 19.23 percent are pending with limited traction and 4.48 percent are ongoing.
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